Frequently Asked Questions
Q. What is the refund policy?
A. Conference delegates registering before April 15, 2018 may have their registration refunded prior to the conference commencing. All requests for refunds after that date will be reviewed on a case by case basis to determine timing of the refund.
- Before April 15, 2018 – full refund
- Before June 1, 2018 – 75% refund
- Before July 1, 2018 – 50% refund
- Before 30 days – N/A
Q. Is my registration transferrable?
A. Conference registration may be transferred to another delegate prior to July 31, 2018.
Q. Can I bring a companion(s)
A. Yes, IAWP Calgary has a wide variety of packaged tours and events to make sure your companion gets the most out of their visit. Please click here to see the available options.
Q. Does IAWP Calgary provide childcare?
A. No, childcare is not provided. Children must be accompanied by an adult at all times.
Q. Do I require a Visa?
A. Please refer to our Traveling to Canada page for more information.
Q. Where is the Conference Venue?
A. The Conference Venue and Map is located here
Q. What are the best accommodation options available for the Conference?
A. View our accommodations page for more details.
Q. Do I have to be a police officer to attend the Conference?
A. No. The training conference can also be attended by people interested in security matters and gender questions as well as by law enforcement professionals.
Q. Do I need to be a member of IAWP to attend the Conference?
A. No. But if you become a member, you will be entitled to a member discount.
Q. Do I need to wear a uniform?
A. If you are a uniformed officer, we would like you to wear a uniform at the Opening Ceremony.
During the Conference
Q. Where do I register when I arrive at the Conference?
A. The registration desk is located on the ground floor of the BMO Convention Centre. Please direct any questions you may have regarding registration, session attendance or other elements of the conference to the staff at this desk. The registration desk will be open at the following times:
- Saturday 25 August – 1600 to 2100
- Sunday 26 August – 0800 to 1600
- Monday 27 to Wednesday 29 August – 7:30am to 8:30am
Q. How do I gain entry into the Conference Sessions?
A. All conference delegates, exhibitors, sponsors and accompanying persons are obliged to wear the Official Conference Accreditation at the conference and associated activities. This must be worn at all times within the conference venue.
Q. How will I know if there have been any changes made to the program?
A. In the lead-up to the Conference small updates will be made to the program. See the latest version on the website. Any changes to the Conference program during the Conference will be announced during housekeeping notices each morning and updated on the conference app.
Q. Can I photograph or record the Conference Sessions?
A. Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker. A professional photographer will be at the conference, if you have any issues with being photographed please notify the conference organizers.
Q. What is included in my registration?
A. Includes all conference sessions and social events.
Q. I have special dietary requirements – what do I do?
A. You must advise the conference organizers of any special dietary requirements when you register for the Conference. Caterers at each function will be informed of these. If you are unsure, please don’t hesitate to ask staff at the registration desk.
IMPORTANT– If your dietary request relates to a life threatening allergy, please ensure that you advise the secretariat as soon as possible.
Q. How do I determine if I qualify for Developing Countries rate?
A. Countries included for reduced membership fees are all countries except those classified by the World Bank as “high income.” Developing countries are defined according to their Gross National Income (GNI) per capita per year. Countries with a GNI of US$ 12,475 and less are defined as developing (specified by the World Bank, 2016). Income classifications are set by the World Bank on 1 July 2016 remain in effect until 1 July 2017. There are no early bird registrations for Developing Countries or IAWP Board of Directors as the rates provided are already at the reduced rate. If you are unsure whether your country is classified as a Developing Country please refer to the World Bank web page (http://data.worldbank.org/country) for further information.
Q. How do I know if I’m registered for social functions?
A. After registering for the Conference you would have been emailed a Registration Confirmation which lists all social functions for which you are registered. If you require another copy please email IAWP2018@calgarypolice.ca. Tickets to the Welcome Reception, IAWP Awards Lunch, and Gala Event are included in each full registration. Additional tickets for social functions can be purchased in advance online form and at the registration desk (subject to availability).
Q. Liability and Insurance
A. By registering for the Conference, participants agree that IAWP, Calgary Police Service the Organizing Committee or the Conference secretariat do not assume any responsibility for injuries to persons or damage to property during the Conference. Participants are advised to take out their own health, travel and personal insurance prior to the conference. The policy should include loss of fees through cancellation of your participation in the Conference itself, loss of airfares for any reason, medical expenses and repatriation should travel arrangements have to be altered.